Michigan Medicine is one of the largest and most respected academic health systems in the world, advancing patient care, education, research, and community service. As part of the University of Michigan, Michigan Medicine has a long-standing legacy of medical excellence and innovation dating back to the opening of the U-M Medical School in 1850.

This position supports Michigan Medicine’s mission by ensuring safe, timely, and professional transportation of patients throughout the medical complex. Transportation staff play a critical frontline role in patient experience, safety, and operational efficiency across clinical units.

Key responsibilities and expectations include:

• Arriving promptly with the appropriate transport equipment (stretcher or wheelchair) as specified in transport requests.

• Reporting to nursing stations to retrieve patient charts or transport cards before patient contact.

• Greeting patients respectfully by name and verifying identity using patient armbands.

• Introducing oneself appropriately to patients, families, and nursing staff.

• Assisting patients and/or nursing staff with safe physical transfers onto transport vehicles.

• Transporting patients efficiently to scheduled appointments, procedures, or destinations within the facility.

• Transporting deceased patients to the Morgue with professionalism, dignity, and adherence to hospital protocols.

• Maintaining patient safety, comfort, and confidentiality at all times.

Required qualifications:

• High school diploma, GED, or an equivalent combination of education and experience.

• Ability to read, write, and communicate effectively in English.

• Physical capability to perform demanding tasks including pushing, pulling, lifting, bending, kneeling, reaching, and prolonged walking.

• Willingness to work flexible schedules, including day, afternoon, midnight shifts, weekends, and holidays.

Work environment and conditions:

• This role is fully on-site and does not qualify for remote or hybrid work.

• Work schedules and assignments may change based on departmental needs.

• Background screening and pre-employment drug testing are required in compliance with federal regulations and institutional policy.

Michigan Medicine values diversity, inclusion, and equal opportunity, and is committed to fostering a workplace where every employee contributes meaningfully to patient care and community impact.